HIPAA

HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT.
Workstation security:
There is round the clock physical security of our premises. Data is accessible only on a secured network, the access to which is controlled through use of assigned user ID’s and passwords. Each entry/ update into the database is logged with the time and name of operator.

Server Security:
The data servers are kept in the data center that has a high level of security. The physical servers are kept in a sub-area of the data center to which entry is allowed only to hardware maintenance staff, data backup people and in exceptional cases Database/ System administrators.

Network Security:
We have a firewall to protect our internal network from intrusion, denial of service and information theft and to avoid all type of attackers: Joy riders, Vandals and Scorekeepers and spies. Our network security policy ensures Secrecy, Integrity & Availability. System are protected against virus using anti-virus products.

CONFIDENTIALITY:

  • All our medical transcriptionist are required to sign a confidentiality agreement to protect the confidentiality of the transcript.
  • Each employee has been assigned a separate password, thereby protecting the confidentiality of the assigned file.
  • Our employees are not allowed to leave the production floor during the shift without supervisor’s permission by filling the gate pass.
  • The employees are not allowed to bring any floppies, CDs etc inside the production floor and no one is allowed to take any documents, books, or CDs from the production unit.  If found, will be terminated at that very moment.
  • Each employee is issued an identity card so no outsiders, relatives, or friends can enter the production unit, as it is a restricted area.  If any leakage of the document takes place, strict action will be taken against the concerned employee.